About these terms.
These Terms & Conditions apply to your use of the TNE Jewellers Australia website and to general enquiries, consultations and interactions with our business.
By using this website, you agree to use it lawfully and in a way that does not interfere with the rights of TNE Jewellers Australia or other users.
Website use.
The information on this website is provided for general information and enquiry purposes. We may update, change, suspend or remove website content at any time.
You must not misuse the website, attempt unauthorised access, interfere with its operation, introduce harmful code or use website content in a misleading or unlawful way.
Products, diamonds & jewellery.
TNE Jewellers Australia offers natural diamonds, fine jewellery and bespoke jewellery services. Product availability, specifications, dimensions, stone characteristics and finishes may vary.
Images, renders and photographs are intended to represent products as accurately as reasonably possible, however appearance may vary depending on lighting, screen settings, photography and the natural characteristics of diamonds, gemstones and precious metals.
Bespoke & custom orders.
Bespoke and customised jewellery may be created to individual specifications, including diamond selection, setting style, precious metal, engraving and other design details.
Final specifications, production details, timeframes, deposits and approval requirements will be confirmed directly with you before an order proceeds.
Quotations, pricing & payments.
Pricing is generally provided by quotation or direct enquiry. Quotes may depend on diamond specifications, metal prices, design complexity, availability and other requirements.
A quotation does not create a binding order until the applicable order details and payment requirements have been accepted by TNE Jewellers Australia and the customer.
Any deposit, balance payment, payment schedule or other payment condition will be communicated before the relevant order is confirmed.
Delivery.
Delivery is available, including Australia-wide and international delivery where arranged with TNE Jewellers Australia.
Delivery timeframes are estimates unless expressly agreed otherwise. Timing may be affected by production, sourcing, carrier delays, customs, destination requirements or other circumstances outside our reasonable control.
Returns, changes & cancellations.
Return, exchange, alteration or cancellation options may depend on the nature of the item and whether it is bespoke, engraved, resized, customised or specially sourced.
Specific conditions relating to an order will be communicated before the order is confirmed. Nothing in these terms excludes any rights or remedies that cannot lawfully be excluded under applicable Australian consumer law.
Intellectual property.
Unless otherwise stated, website content including branding, logos, text, graphics, imagery, layout and design is owned by or licensed to TNE Jewellers Australia.
You may view and use the website for personal, non-commercial purposes. You must not reproduce, republish, distribute, modify or commercially exploit our content without permission.
Website information & liability.
We take reasonable care in preparing website content, but information may change and we do not guarantee that every item of content will always be complete, current or error-free.
To the extent permitted by law, TNE Jewellers Australia is not responsible for loss arising solely from reliance on general website information where specific professional or product advice should reasonably be obtained.
Governing law.
These terms are governed by the laws applicable in South Australia, Australia. Any dispute will be subject to the jurisdiction of the courts and tribunals applicable in South Australia, subject to any rights you have under applicable law.
TNE Jewellers Australia
Changes to these terms.
We may update these Terms & Conditions from time to time to reflect changes to our business, website, services or applicable requirements.
The current version will be published on this page.